Returns & Exchanges
Unfortunately, things happen, and we understand you need to return products for various reasons. Review our return instructions below:
- You may return your items within 30 days of receipt for a refund.
- All items must be returned in like-new condition. Any item that shows use or wear and tear will not be refunded.
- Please include the packing list in your shipment back to us along with your contact information and RGA # clearly printed on your packing list and on the outside of the box.
HOW TO REQUEST AN RGA #:
- Provide us with a reason for your return along with your request for an RGA # through our Contact Page. Select "Returns" under inquiry type. We will review your request and provide you with an RGA #.
Please ship your items to:
My Grill Parts
Attn: Returns Department - MyGrillParts.com - [Your RGA #]
14050 Laurelwood Place
Chino, CA 91710 USA
You will receive your credit within 7-10 business days after the return is received and inspected. Unfortunately, shipping charges are non-refundable.