Privacy Policy


Last Updated: December 19, 2019


This website,, together with any online features and any of the mobile application(s) that are made available by or on behalf of us, services and/or programs offered My Grill Parts, (individually and collectively, the “ Website ”) is operated by My Grill Parts (“My Grill Parts”, the “Company”, or “our” or “we”).

My Grill Parts is committed to protecting and preserving your privacy. This policy, together with the Terms and Conditions, and any other underlying agreements or terms, sets out the basis on which any personal data collected from you, or that you provide on or when using or accessing the Website, will be processed. By using the Website, you are accepting the practices described in this Privacy Policy. This Privacy Policy also describes the manner in which your information is processed, used and disclosed by the My Grill Parts when you use the Website.

By using this Website, you consent to the use of information that you provide in accordance with this Privacy Policy. This Privacy Policy is updated from time to time so please review this Privacy Policy regularly. If we materially alter this Privacy Policy, we will notify you of such changes by contacting you through your user account e-mail address and/or by posting a notice on the Website. Your continued use of the Website will be deemed your agreement that your information may be used in accordance with this Privacy Policy. If you do not agree with the changes, then you should stop using the Website and you should notify My Grill Parts that you do not want your information used in accordance with the changes.

01. Website Privacy Notice

Please read this Policy carefully to fully understand how your information is collected, shared and protected. This Policy is incorporated into and is a part of the Terms of Use and Conditions for this Website. To access the Terms and Conditions.

By accessing and using the Website, you agree that you have read and understood this Privacy Policy and that you accept and consent to the privacy practices and uses or disclosures of information about you that are described herein.

In order to deliver personalized and relevant information to you through the Website, certain information is collected from users.

02. Information Collected

In operating the Website, the following data about you may be collected and processed:

01. Details of your visits to the Website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including your IP address, the date and time you accessed or left the Website and which pages you viewed. Some parts of the Website use cookies and other technologies to collect this information about your general internet usage. See the section below ‘How Cookies Are Used” to learn more.
02. Information that you provide directly to the Website by filling in forms on the Website, such as contact information (e.g. name, address, home, telephone number, e-mail address), bank account information and/or credit/debit card information, and purchase information regarding products and services offered on the Website.
03. Information related to your geolocation (as applicable).
04. Information related to your purchasing trends based on your interactions with the Website and your orders.
05. Information provided by you when you communicate with My Grill Parts for any reason.

By submitting a telephone number to My Grill Parts you agree that a representative of My Grill Parts can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any services or products.

03. How Cookies and Other Tracking Technologies Are Used

  • i. A “cookie” is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer. They help us and the affiliates to improve the Website. They ensure that the content from the Website is presented in the most effective manner for you and your computer.
  • ii. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of the Website.
  • iii. My Grill Parts does not track the users across time or across websites.
  • iv. Flash Cookies are not used on the Website. Flash cookies are small pieces of information stored and accessed by Adobe Flash. If you want to disable these flash cookies, you’ll need to open up the Adobe Settings Manager, accessible either by right-clicking flash content and clicking “Global Settings,” or by navigating directly to your storage settings through the Flash Website. Here you can clear some or all of your flash cookies manually through the Website Storage panel, or even turn off Flash Storage completely. However, please remember this could prevent some parts of the Website from working properly.

Some content or applications, including advertisements, on the My Grill Parts website, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should review the third party’s privacy policy and contact the responsible provider directly.

04. Use of Information

The information collected and stored by My Grill Parts relating to you is primarily used to enable you to receive products and services from them in the best possible manner. In addition, the information may be used for the following purposes:

01. To provide you with information relating to My Grill Parts or its partners’ services or products;
02. To process your requests for information and/or for providing support services to you;
03. To provide third parties with statistical information about the users of the Website;
04. To personalize your experience on the Website;
05. To monitor and conduct an analysis of the Website traffic and usage patterns;
06. To analyze trends;
07. To respond to law enforcement requests, and as required by applicable law, court order or government regulation; and/or,
08. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, in which personal information held by us about our Website users is among the assets transferred.

We will not use personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and/or updating this Privacy Policy.

05. Security

To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on the Website.

Nonetheless, the transmission of information via the internet is not completely secure and therefore the security of your data sent by you electronically is not guaranteed, and transmission of such data is therefore entirely at your own risk.

You agree that you will immediately notify My Grill Parts of any unauthorized use of your username, password and/or user account, if applicable, and ensure that you log out from your user account after each session and agree to maintain the confidentiality of your username and password.

06. Disclosing Your information

Where applicable, your personal information may be disclosed by My Grill Parts to any of its affiliated business entities or third parties as necessary to provide products and services to you. This includes, where applicable, the subsidiaries, the holding company and other subsidiaries (if any) of My Grill Parts , as well as third parties involved in the administration and operation of the production, marketing, purchasing, payment and/or delivery of products and services. In addition, My Grill Parts will disclose the following information to My Grill Parts the manufacturer of the products sold on this website: name, email address, and physical address. Once such information is disclosed to My Grill Parts, it will be used by My Grill Parts in accordance with the privacy policy located at Privacy Policy . Your personal information may also be disclosed to other third parties, such as:

01. Where My Grill Parts sells any or all of its business and/or the assets to a third party, whether through bankruptcy proceedings or other sale or merger;
02. Where My Grill Parts are legally required to disclose your information, including, but not limited to, pursuant to a valid subpoena, order, search warrant or other law enforcement request.
03. When My Grill Parts is contractually obligated to disclose it.

Where we disclose personal information for a purpose set forth herein, we enter a contract with the third party that describes the purpose and requires the third-party recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We do not sell your personal information to third parties.

By using this Website, you expressly agree and consent to the use and/or transfer of some or all of the assets of My Grill Parts in connection with a sale or transfer of its businesses and/or in the event of their, reorganization, insolvency, receivership or an assignment by them for the benefit of creditors.

Further, My Grill Parts will not be responsible for any breach of security by any third parties or for any actions of any third parties that receive any of the information that is disclosed to My Grill Parts by you.

07. Third-Party Website and Interaction

By accessing other third-party websites through the Website, you are consenting to the terms and privacy policies of those websites. No responsibility or liability is accepted by My Grill Parts for the third parties’ policies whatsoever My Grill Parts has no control over the third parties.

08. Users Only of Legal Age of Majority

Our Website is designed and intended for those who have reached the age of majority (18 years of age). By using the Website, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.

No one under age 13 is authorized to submit or post any information, including personally identifying information, on the Website. Under no circumstances may anyone under age 13 use the Website. Parents or legal guardians of children under 13 cannot agree to these Terms on their behalf.

FOR CALIFORNIA RESIDENTS: Under California’s Shine the Light law, California Civil Code Section § 1798.83, users of our Website that are California residents are permitted to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us at:

My Grill Parts Customer Care
14050 Laurelwood Pl.
Chino, CA 91710

If you are a resident of California, effective January 1, 2020, you have the following rights under the California Consumer Privacy Act of 2018 (“CCPA”):

a. to know what categories of personal information about you we have collected and used, including how the personal information was collected;
b. as applicable, to know what categories of personal information are being sold or disclosed and if it is being sold or disclosed to third parties and a list of categories of information that are sold (note that we do not sell your information to third parties);
c. as applicable, to opt out of the sale of your personal information (click here for more information on “Personal Information Sales Opt-Out and Opt-in Rights”)
d. to access your personal information, including the right to download or transfer personal information collected during the previous 12 months (click here for more information on “Access to Specific Information and Data Portability Rights)
e. to request that your personal information be deleted (click here for more information on “Deletion Request Rights”)and
f. to equal service and equal price for goods or services even if you exercise your rights under the CCPA.

While California residents have the right to opt-out of the sale of their personal information under CCPA, we do not sell personal information to any third parties, and therefore, we have not included a “Do Not Sell My Personal Information” link on our Website. If our practices change, we will update this Privacy Policy and take any other necessary action to comply with applicable law.

If you are a California resident and you want to exercise any of your rights as set forth above, please contact us at 1.866.601.5799 or email us at For all requests, it is helpful to put the statement “California Privacy Rights” in the body of your request, describe the nature of your request, and provide your name, street address, city, state, and zip code. In your request, you need to attest to the fact that you are a California resident and provide a current California address for our response. For more information click here.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

09. Contacting My Grill Parts

We welcome any queries, comments, complaints or requests you may have regarding this Privacy Policy. Please do not hesitate to contact My Grill Parts at:

My Grill Parts
14050 Laurelwood Pl.
Chino, CA 91710