More Frequently Asked Questions
How long will it take for my grill part(s) to be delivered?
We offer standard shipping as well as express shipping. Please read our Shipping & Delivery page for more information.
What's your return policy?
You may return your purchase within 30 days of purchase for a refund or replacement. Simply email your request to Returns@grillservices.com with the order number and items to return to obtain a Return Authorization Number. You will receive your credit within 7-10 business days after the return is received. Sorry, shipping charges are not refundable.
How long will it take for my grill part(s) to be delivered and how much will it cost?
Shipping time will vary based on shipping method selected at checkout.
For more information, please visit the Shipping and Delivery page.
Can someone help me find the replacement part(s) I'm looking for?
That’s what we’re here for! email us at firstname.lastname@example.org, call us at 855-634-2627 or reach out via our Contact Page and one of our Customer Care Representatives will be happy to help you find the exact grill parts you’re looking for.